Here are a few things to consider before ordering from a third-party delivery company

Being able to receive your take-out order from a restaurant directly to the comfort of your home is the most convenient way for anyone now these days. When it comes down to delivery services, third-party deliveries are the first thing that popped into your mind, but restaurants now these days do have their own delivery services.

We Thai Bloom! Yes, we do also have our own in-house delivery service available to you at any time. 

Our guests are often surprised when discovering the turbulence Thai Bloom and many restaurants have experienced with third-party delivery services. In fact, many guests have chosen never to use GrubHub and any other third parties after hearing the type of service we can offer and provide to them. 

Why Should You Place a Delivery Order Directly from Thai Bloom!?

When ordering through Thai Bloom’s delivery service, customers are guaranteed to receive our highest standards for quality control and timely deliveries. Our delivery drivers are an integral part of our team and were interviewed and adequately trained for the position. In-person interviews are often not required for third-party drivers because they are essentially contractors. Our team is well trained, informed, and consistent in maintaining our restaurant’s quality standards; they are compassionate, highly invested in Thai Bloom’s goal, which our guests do come first. Thai Bloom drivers check every order before leaving the restaurant, whether it be a single meal or a large catering order. Sadly, we cannot guarantee that third-party delivery drivers will do the same. Thai Bloom’s delivery team has an excellent track record of delivering orders, and we intend to keep it that way.

Third-Party Delivery Services Have Hefty Fees

• Many of our customers are shocked to find out that their tips never reach Thai Bloom nor Thai Bloom’s staff when they tip through third-party delivery services.
• When ordering from third-party services, our restaurants make much less profit than direct orders due to the extra surcharged fees for every sale place through Third-parties.  
• Third-party delivery services not only add hefty fees to restaurants, but they are adding the fee to customers as well, which as a customer, you end up paying more than you would if you would order directly from us.
• Many restaurants price their food higher to compensate for the fees from third-party deliveries. For those looking for smaller delivery fees and ways to support local restaurants, ordering direct is the best option.

Quality Service

• Quality Service is always better straight from the source in modifying, customizing, removing specific ingredients, or adding sauces to any orders. We offer these specific features for you to select when ordering from us.  
• The modifier features are also built into many third-party delivery services. They are not always reliable, and issues can arise when trying to customize orders through third-party apps, and your notes will be missing. 
• The Thai Bloom app and online ordering forms are easy to navigate, and customized orders are intuitive.
• Ordering directly through Thai Bloom, customers don’t have to wait for third-party drivers to pick up their order. 
• Our drivers are well trained on our menu items and maintain high standards for quality as they deliver food straight from our kitchen to the customer’s front door. 
• Any follow-up calls made by the customer about the order go straight to our restaurants versus a third-party provider.

In all, ordering directly from Thai Bloom through our app or online will ensure you will receive quality and timely food. There’s assurance in supporting local businesses instead of a giant corporate intermediary. Remember that if you download our app and join our rewards program, every order will count toward future savings. Always feel free to contact us with questions or concerns about orders.